Impact Co. Engage
This project relates to the Victorian Department of Health's redesign of the mental health and wellbeing crisis and emergency response system.
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Are you a young person in Victoria who has access inpatient mental health care? We need your help to design new service experiences!
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This site is owned and operated and managed by Impact Co. using software licensed from Social Pinpoint. For details on how Impact Co. collects and protects your personal information, refer to their Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
The following outlines the Privacy Policy for the Impact Co. website, Impact Collaborative Pty Ltd.
Impact Co. is committed to providing you with the best possible customer service experience, and is bound by the Privacy Act 1988 (Commonwealth), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site that can be viewed without providing personal information, however for access to the Impact Co. service and support features you are required to submit personally identifiable information. This may include, but is not limited to, first and last name, address, email and a password. We may also collect additional information from time to time, including but not limited to, when you communicate with Impact Co. customer support.
Use of your personal information
For each visitor to reach the site, we collect the following non-personally identifiable information, which includes but is not limited to, browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used internally for the purpose of gauging visitor traffic, and delivering personalised content to you while you are the site. We may use personal information collected from you for the purpose of providing you with direct marketing material and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by your registering your details with us. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these purposes only, and data collected from the time of the policy change forward will adhere to our updated practices.
Security of your personal information
Impact Co. strives to ensure the security, integrity and privacy of personal information that you provide on our website. All information you provide to Impact Co. is protected by our server. Impact Co. uses SSL security technology to encrypt customer information before it is sent to us to ensure all data remains private and integral. Credit card information is not stored by us on our servers.
Links
Impact Co. links to other websites that are meant for your convenience only. We encourage you to read the privacy statements of each site that you use and provide personal information. This Privacy policy applies only to information collected by Impact Co.
Changes to the Privacy Policy
Impact Co. reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy you should not access or use the site.
Accessing your personal information
You have a right to access your personal information subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Impact Co. reserves the right to charge a fee for searching for, and providing access to, you information on a per request basis.
The following Terms and Conditions govern the use of Impact Co. Engage (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, Impact Co.
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).
What are the conditions with a user’s account?
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
What do we require from our users?
You must understand and agree that, without limitation:
Can your account be suspended or terminated?
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to engagement@impactco.au.
Governing Law
These Terms shall be governed in accordance with the laws of Victoria, Australia, without regards to its conflict of law provisions.
Indemnification
Impact Co., its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
What content do we own?
This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Impact Co. and its suppliers and licensors. Impact Co. owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Disclaimer and Warranties
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
What happens if these Terms change?
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
Contact Us
If you have any questions about these Terms, please contact us at engagement@impactco.au
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