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Thank you for your interest in contributing to the design of an aftercare service specific for LGBTIQA+ communities. The surveys for this project are now closed.

We invite those of you with professional experience to complete the service provider survey below. This includes experience working at an organisation that provides the below supports to LGBTIQA+ communities and their families and supporters:

  • counselling or other support services
  • peer support services
  • aftercare services and/or suicide prevention and response services
  • suicide prevention training
  • bereavement support services.

We appreciate that many of you will have experience from a personal and professional perspective. You are welcome to complete both surveys.

If you would like to complete a survey from a personal perspective click here. If you would prefer to not answer a survey but complete an open text response click here.

What does the survey involve?

The survey includes information that we've heard so far from co-designers and service providers. The survey then asks specific questions we still need answers to (eg: what are some of the challenges people might face trying to access this service?). The survey also includes some questions about your organisation and you.

What will we do with your answers?

All the results from the surveys on this platform will be de-identified (this means they won't be attributable to you). All the responses to these surveys will be synthesised and analysed to help develop the final service model to be submitted to the Victorian Department of Health. We may pull quotes from the survey to include in this report. Quotes will be short and will not be attributed to individuals.

What is the structure of the survey?

The survey is structured according to the different stages of a person's journey through a service. This is often called a 'client journey'. The diagram below overviews the stages of a person's journey.

A diagram showing the five stages of a person's journey through an Aftercare service: referral in, service entry, intake, service delivery, and transition out. The first stage, referral in, is about how people will access the service. The second stage, se

The five stages of a person's journey through an aftercare service

Contact Us

Have questions or want to learn more about a project, contact us below:

Email hello@impactco.com.au
Website www.impactco.com.au